Better Business Bureau® (BBB) promotes trust between businesses and customers. It also encourages and supports best practices to ensure certain standards are met. From home maintenance to siding companies, different businesses can apply for BBB accreditation.
Moreover, BBB ratings were created to help customers learn more about the businesses they’re researching. These ratings represent BBB’s opinion of how companies are likely to interact with their customers. These are typically based on information that BBB is able to obtain directly from businesses and from public data.
Twin Cities Siding Professionals, a trusted siding company in the area, shares more information on how BBB ratings are determined. We also discuss the importance of these ratings for customers.
Factors Considered in Rating a Business
BBB designates ratings from A+ (highest) to F (lowest). NR, or “No Rating”, is usually indicated if a business has no sufficient information or if a business’ file is still under review. BBB ratings are based on various factors including:
Complaint history with BBB
Type of business
Years in operation
Transparency regarding business practices
Failure to honor commitments to BBB
Licensing and government actions known to BBB
Advertising issues known to BBB
BBB looks into these elements and adds or deducts points depending on a business’ status in each area. A business’ total score determines its BBB rating.
Why You Should Hire Contractors With Good BBB Ratings
Although BBB ratings do not guarantee a business’ reliability or performance, these ratings can still be very helpful to customers. BBB thoroughly screens every company in order to give an appropriate rating. Using a well-defined process and rating system, BBB ensures that its ratings are objective.
By hiring contractors with good BBB ratings, you can rest assured that you’re working with a reputable professional. You can also minimize the possibility of dealing with dodgy businesses.
With several years of industry experience, you can count on Twin Cities Siding Professionals for all your siding needs. Call us at (651) 967-0873, or fill out our contact form to request a quote. We serve clients in St. Paul, MN, and surrounding areas.